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谷歌暂停部分医疗搜索的AI概述功能。

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谷歌暂停部分医疗搜索的AI概述功能。

内容来源:https://www.theverge.com/news/860356/google-pulls-alarming-dangerous-medical-ai-overviews

内容总结:

本月初,《卫报》调查发现,谷歌AI概述功能在回应部分医疗查询时,提供了误导性甚至完全错误的信息。目前,相关搜索结果已被撤下。

调查显示,有专家将部分AI生成的医疗建议形容为“令人担忧”和“危险”。例如,在涉及胰腺癌患者的饮食建议中,谷歌错误地推荐避免高脂食物,而专家指出这完全违背正确医学指导,可能增加患者死亡风险。另一案例中,AI提供了关于肝功能检测的虚假信息,可能导致严重肝病患者误判自身健康状况。

截至报道当日,针对“肝功能血液检测正常值范围”等问题的AI概述已全面禁用。谷歌发言人戴维斯·汤普森回应称,公司持续投入资源提升AI概述质量,尤其在医疗领域,并表示内部临床团队评估认为多数信息准确且来源可靠。对于存在语境缺失的情况,公司将进行系统性优化并依政策处理。

此次事件是谷歌AI概述功能近期面临的又一争议。该功能此前曾出现“披萨上涂胶水”“食用石头”等荒诞建议,并已引发多起诉讼。

中文翻译:

本月初,《卫报》发布的一项调查显示,谷歌曾通过其AI概述功能针对部分医疗查询提供误导性乃至完全错误的信息。目前这些搜索结果似乎已被移除。根据原始报道:

谷歌已取消部分医疗搜索的AI概述功能

专家们将这些结果描述为“令人担忧”且“危险”。

在一项被专家称为“极其危险”的案例中,谷歌错误地建议胰腺癌患者避免高脂肪食物。专家指出,这与应给予的建议完全相反,可能增加患者死于该疾病的风险。

另一个“令人担忧”的案例中,该公司提供了关于关键肝功能检测的虚假信息,可能导致患有严重肝病的人群误以为自己健康状况良好。

截至今日上午,针对“肝功能血液检测的正常范围是多少?”等问题的AI概述功能已完全停用。谷歌未就此次具体移除行动向《卫报》置评。发言人戴维斯·汤普森向The Verge表示:“我们在AI概述的质量上投入巨大,尤其在健康等话题上,绝大多数结果能提供准确信息。我们的内部临床团队审查了相关案例,发现许多情况下信息并无不实之处,且得到了高质量网站的支持。当AI概述缺失某些背景信息时,我们会进行广泛改进,同时依据政策在适当时采取行动。”

但这只是该功能引发的又一争议——此前它曾建议人们在披萨上涂胶水、食用石头,并已面临多起诉讼。

(1月11日更新:补充谷歌回应内容。)

英文来源:

Earlier this month, The Guardian published an investigation that showed Google was serving up misleading and outright false information via its AI overviews in response to certain medical inquiries. Now those results appear to have been removed. According to the original report:
Google pulls AI overviews for some medical searches
Experts described the results as “alarming” and “dangerous.”
Experts described the results as “alarming” and “dangerous.”
In one case that experts described as “really dangerous”, Google wrongly advised people with pancreatic cancer to avoid high-fat foods. Experts said this was the exact opposite of what should be recommended, and may increase the risk of patients dying from the disease.
In another “alarming” example, the company provided bogus information about crucial liver function tests, which could leave people with serious liver disease wrongly thinking they are healthy.
As of this morning, the AI overviews for questions like “what is the normal range for liver blood tests?” have been disabled entirely. Google declined to comment on the specific removal to The Guardian. Spokesperson Davis Thompson told The Verge that, “We invest significantly in the quality of AI Overviews, particularly for topics like health, and the vast majority provide accurate information. Our internal team of clinicians reviewed what’s been shared with us and found that in many instances, the information was not inaccurate and was also supported by high quality websites. In cases where AI Overviews miss some context, we work to make broad improvements, and we also take action under our policies where appropriate.”
But this is just one more controversy for a feature that has told people to put glue on pizza, eat rocks, and been the subject of multiple lawsuits.
Update January 11th: Added comment from Google.

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