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进行个人“行动后反思”以提升效率

qimuai 发布于 阅读:82 一手编译


进行个人“行动后反思”以提升效率

内容来源:https://lifehacker.com/work/conduct-personal-after-action-review-to-improve-productivity?utm_medium=RSS

内容总结:

【工作效率提升新视角:“行动后回顾”法助力个人与团队持续优化】

在追求工作效率的实践中,人们往往重视目标规划,却容易忽视关键一环——行动复盘。近日,一种源自美国军队的“行动后回顾”方法引发关注,该方法通过标准化复盘流程,帮助个人与团队系统提升执行效率。

“行动后回顾”最初应用于美军部队训练评估,其核心在于建立可持续优化的行动框架。该方法强调在项目结束后,通过四个固定问题进行反思:预期目标与实际成果的差距、导致结果的关键因素、未来如何改进或复制成功经验。无论是职场任务还是个人计划,均可采用此方法进行周期性复盘。

实践表明,定期记录复盘内容具有显著价值。以厨房清洁为例,通过分析“未能彻底清洁是因工具不足还是时间规划问题”,使用者可针对性制定“购置高效工具”或“采用分区域清洁法”等改进方案。长期坚持不仅能固化成功经验,更能形成个人专属的效率提升手册。

目前,该方法已被融入“搞定无压工作法”“敏捷结果”等主流效率管理体系。专家指出,缺乏复盘环节的规划如同无舵之舟,唯有将行动评估纳入效率闭环,才能真正实现持续进步。

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中文翻译:

规划行动对提升效率至关重要,这也正是SMART目标法(及其替代方案)风靡职场的原因。然而在效率提升过程中,还有一个同样重要却常被忽视的环节——行动后评估。

复盘工作成果与规划执行路径同样不可或缺——通过复盘,你既能获得优化后续计划的机会,也能腾出空间肯定自己的出色表现,而这本身就是强大的驱动力!

什么是行动后评估?
行动后评估(AAR)是衡量执行成果并优化流程的方法,最初由美国陆军创立,用于在部队集体训练后提供反馈。虽然军方发布了大量相关文献,但您只需了解:规范执行的AAR具有标准化、可复用的特性,能为构建未来工作改进框架提供支撑。

若您研读陆军关于AAR的文献,会发现其设计初衷是服务于团队协作,通常由引导者组织成员集体讨论每个环节。但标准化流程使其同样适用于个人——在完成重大项目后,无论是工作还是生活场景,都值得为个人AAR预留时间。您可以每周定期执行,或在特定项目结束时进行。重要的是持续记录评估内容,无论是记在计划本还是项目主文档中(例如统一信息源SSOT),形成可追溯的完整记录。

或许您会觉得"复盘"刚完成的工作有些可笑,但其价值与潜在收益远超想象。首先,坦诚面对失误能帮您解析无效环节的根源,进而寻求解决方案;其次,通过识别成功要素,既可规划未来流程复用的方案,也能从圆满完成任务中获得成就感。

AAR(及类似方法)是众多流行效率体系的核心组成,包括GTD(搞定系统)和敏捷结果法。如果从不反思执行过程,再完美的计划也无法推动持续进步。

如何构建行动后评估?
这里我们需要借鉴军队的严谨架构。执行AAR时需恒定的四个问题:

我原定达成什么目标?
我实际完成了什么?
为何会出现这种差异?
下一步如何调整策略以优化结果?/如何复制成功经验?

本质上,这套流程涵盖目标设定、实际成果、影响因素及未来改进方向。即便仅在脑中快速过一遍这个清单也大有裨益,但书面记录效果最佳,便于您在规划新项目时随时参考。

以厨房清洁为例:首问答案是"彻底清洁厨房";次问则需如实记录——是完成打扫、逃避任务还是敷衍了事;第三问需深度自省:若完成打扫,是因为访客将至产生的紧迫感(符合耶基斯-多德森定律)?还是因低效一周后渴望成就感却因精力不济而草草收场?若未清洁,是因感到无从下手?工作太忙?工具不称手?厘清原因后,第四问的答案便水到渠成:"坚持每周清洁以备不时之需"、"采用标准化清洁流程消除畏难情绪"或"购置高效工具提升下次清洁体验"。

当再次面临清洁任务时,您照常规划时间、设定目标,同时翻阅之前的AAR记录重温经验教训。持之以恒,您将逐步扫除效率障碍,持续收获更丰硕的成果。

英文来源:

Planning out what you’re going to do is huge for productivity, which is why SMART goals (and their alternatives) are so popular throughout the working world. Another important—but perhaps more overlooked—element of the productivity process is the assessment, however.
Reviewing what you did is just as integral as planning how you’ll do it—in reviewing, you get a chance to plan better (and improve!) for next time, while also carving out space to appreciate what you did well—also a major motivator!
What is an after-action review?
An after-action review, or AAR, is a way to measure the results of your performance and improve on your processes. It was first introduced by the U.S. Army to give units feedback after they had collective training exercises. The Army has actually released a ton of literature on it, but all you need to know is that when carried out right, it’s standardized, done the same way every time, and useful for building a framework that can enhance future labor.
If you do end up diving into that mountain of literature on the AAR, you’ll notice that it was designed for units or teams and is typically conducted by a facilitator who encourages members to discuss each part of the effort with the group. But it can be useful for individuals, too, since the process of completing an AAR is standardized and easy to follow. Build time into your schedule to conduct your own personal AAR after completing a major project, whether at work or in your personal life. You can complete it at the end of every week, or once you've finished a specific project. Either way, you'll want to keep notes of these reviews, whether in your planner or in a document you can add to a larger file about the project, like a single source of truth (SSOT).
You may feel silly "reviewing" work you just completed, but the arguments for it—and the potential benefits—are substantial. First, if you're honest with yourself about what went wrong, you can figure out why the parts that didn't work were inefficient or ineffective, then seek solutions. In identifying what went well, you can set plans to replicate your process in the future, and find a little motivation in a job well done.
An AAR (or something similar) is an integral part of many popular productivity techniques, including Getting Things Done and Agile Results. All the planning in the world doesn't matter if you never reflect on how it all went so you can improve next time around.
What you should put into your after-action review
This is where we get into the rigid, structured process of the Army. There are four questions you’ll ask yourself when conducting your AAR and they’ll always be the same:
What did I intend to accomplish?
What did I do?
Why did it happen the way it did?
What will I do to change my strategy or execution for a better outcome next time OR how can I duplicate my success?
Essentially, consider what you wanted to get done, what you actually got done, what impacted the outcome, and what you can take away for future attempts. Even running over this checklist in your head is a good practice, but writing it down is best, so you can refer back to it next time you’re in the planning stages on a new project.
For instance, say you want to clean your kitchen. That’s the answer to the first question. What you really did, whether it was clean the kitchen, avoid the task, or only give it a half-effort, is the answer to the second. The third question is where you get introspective: If you did clean the kitchen, was it because you had company coming over and felt a sense of urgency, aligning your productivity with the Yerkes-Dodson Law? Or maybe it was because you needed to feel a sense of accomplishment after an otherwise unproductive week, but you were so burned out that you didn't do a great job. If you didn’t clean, was it because you felt overwhelmed? Did you get too busy? Did you lack the right tools for the job? Once you’ve established your reasons, you can build them into the answer to the fourth question, writing something like, “I will clean my kitchen weekly to make sure I’m always ready for unexpected company,” “I will follow a regimented cleaning method to avoid feeling overwhelmed,” or, “I will invest in better cleaning tools to make the next attempt go smoother.”
When cleaning time rolls around again, you’ll pre-plan your actions as normal, scheduling out time for the activity and setting goals. Refer back to your AAR to refresh your memory on what went right and what went wrong the last time you tried to do the task. Eventually, you’ll smooth out the issues that are preventing you from being most efficient and get more results.

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